Shipping
US Domestic Shipping
rebel + dart currently ships within the United States. Local pickup in the Southwest FL area is available.
Speed of Delivery
Please allow 3 business days for us to process your order. As soon as your package is ready to ship, you’ll get a shipment notification email with a tracking number. Orders typically deliver within 3-5 business days from when we ship your order.
Delivered Packages
Once a package is picked up and scanned in by the carrier, the shipping and delivery status is no longer within our control. We are unable to replace missing or stolen packages at this time. Please reach out directly to the courier for missing or stolen packages. We are not responsible for shipping addresses that were incorrectly entered at checkout.
Returns
Returns & Exchanges
Due to the nature of our products, we are unable to accommodate returns or exchanges. If you are unsatisfied with the product for any reason, please pass it along to a friend, family member or colleague.
In the event that a product arrives damaged, missing or incorrect, we will send replacements if reported within 7 days of receipt of the package. Please email rebelanddart@gmail.com within 7 days of delivery. Include a photo of the damaged/missing/incorrect item(s), the shipping box, a description of the issue and your Order Number to ensure a speedy resolution. In the event that an item is unavailable for replacement, we will issue a store credit in the form of an E-Gift card or a refund at the customer's discretion.
Returned Packages
If your package was not successfully delivered to you and “Returned to Sender” is stated on your tracking information, your package will be sent back to rebel + dart. This can happen if:
The shipping address does not exist
The shipping address is misspelled
The shipping address is missing information (i.e. apt/bldg/suite number)
The carrier is unable to safely deliver the package
The addressee has moved
The addressee has refused the package